Privacy Policy

1. Who We Are

Ellis Mayne is the data controller responsible for your personal data collected through the Site.

Contact details:

  • Business name: Ellis Mayne Ltd

  • Registered address: 73 Oathall Road, RH16 3EL

  • Email: info@ellismayne.com

2. Information We Collect

2.1 Information you provide directly

The only personal data we knowingly and directly collect is what you choose to submit through the contact/enquiry form on our Site. Depending on the fields in that form, this may include your name, email address, phone number, company name, and the content of your message.

We use this information solely to respond to your enquiry and, if it leads to a business relationship, to deliver our consulting Services to you.

We do not currently sell products, process online payments, or offer newsletter sign-up through the Site.

2.2 Information collected automatically via Squarespace

Because the Site is hosted on Squarespace, Squarespace automatically collects certain technical information as part of operating the platform, including:

  • IP address, device and browser type, operating system

  • Pages visited, time on page, and referring/exit pages

  • Approximate location (derived from IP address)

This is gathered through cookies and similar tracking technologies, primarily Squarespace's default cookie banner and built-in analytics, which Squarespace operates as our data processor. We have not added any additional third-party analytics, advertising, or tracking tools beyond Squarespace's own.

For full detail on what Squarespace itself collects and how it processes data on behalf of sites like ours, see the Squarespace Privacy Policy and Squarespace Cookie Policy.

3. How We Use Your Information

We use the information collected through our contact form to:

  • Respond to your enquiry

  • Provide, manage, and deliver our consulting Services if you become a client

  • Maintain business records (e.g. correspondence, accounting, tax) where a client relationship is formed

  • Comply with legal obligation

We use the automatically-collected technical/cookie data described in Section 2.2 to:

  • Operate and maintain the Site

  • Understand general visitor traffic and usage patterns via Squarespace's built-in analytics

4. Legal Basis for Processing (UK/EU Visitors)

If you are located in the UK or EEA, we rely on the following legal bases under UK GDPR / EU GDPR:

PurposeLegal basisResponding to your form enquiryLegitimate interests (responding to a request you initiated)Delivering consulting Services to clientsPerformance of a contractCookies used for site functionality/analyticsConsent, given via the Squarespace cookie banner (where required), or legitimate interests for strictly necessary cookiesAccounting, tax, and legal complianceLegal obligation

You can withdraw cookie consent at any time by adjusting your choice in the cookie banner or your browser settings.

5. Who We Share Information With

We do not sell your personal data. We share information only with:

  • Squarespace, our website hosting and forms provider, which processes form submissions and technical/cookie data on our behalf as part of operating the Site

  • Professional advisors (e.g. accountants, lawyers), where necessary

  • Regulators or authorities, where required by law

  • A buyer or successor, in the event of a merger, acquisition, or sale of business assets

We do not use any other third-party marketing, advertising, or analytics tools beyond what Squarespace provides by default.

6. Cookies

The Site uses Squarespace's default cookie banner, which allows visitors to accept or reject non-essential cookies before they are set. These cookies are used for:

  • Core site functionality (strictly necessary cookies)

  • Squarespace's built-in visitor analytics

We have not added a custom cookie configuration or third-party tracking pixels. For details on the specific cookies Squarespace sets, see Squarespace's Cookie Policy.

If we add tools such as email marketing, advertising pixels, or third-party analytics in future, we will update this policy and our cookie banner accordingly.

7. International Data Transfers

Squarespace's infrastructure may process and store data in the United States and other countries. Where personal data is transferred from the UK or EEA to a country without an adequate level of data protection, appropriate safeguards apply (such as Squarespace's own Standard Contractual Clauses with its customers, as set out in the Squarespace Privacy Policy).

8. Your Rights

UK / EEA visitors

Under UK GDPR and EU GDPR, you have the right to:

  • Access the personal data we hold about you

  • Correct inaccurate data

  • Request deletion of your data

  • Restrict or object to certain processing

  • Request data portability

  • Withdraw consent at any time

  • Lodge a complaint with your local data protection authority (in the UK, the Information Commissioner's Office (ICO))

US visitors (e.g. California)

Depending on your state, you may have rights under laws such as the CCPA/CPRA, including the right to know what personal information is collected, request deletion, and opt out of the "sale" or "sharing" of personal information. We do not sell or share personal information for cross-context behavioural advertising.

Exercising your rights

To exercise any of these rights, contact us at info@ellismayne.com. We may need to verify your identity before responding.

9. Data Retention

We retain contact form submissions for as long as needed to respond to your enquiry and, if a client relationship begins, for the duration of that relationship plus any period required for legal, accounting, or tax purposes. Where no relationship develops, we retain enquiry data for no longer than 12 months before deleting it.

10. Data Security

We rely on Squarespace's platform-level security measures to protect the Site and any data submitted through it. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

11. Children's Privacy

The Site and Services are intended for business audiences and are not directed at children. We do not knowingly collect personal data from anyone under 16.

12. Changes to This Policy

We may update this Privacy Policy from time to time, for example if we add new tools (such as email marketing or additional analytics) to the Site. The "Last updated" date at the top of this page reflects the most recent changes.

13. Contact Us

If you have questions about this Privacy Policy or how we handle your data, contact us at:

Ellis Mayne, 73 Oathall Road, RH16 3EL, info@ellismayne.com